We would be pleased to receive any comments or suggestions via email at email@example.com.
DATA WE COLLECT AND HOW WE USE IT
We understand that in the course of delivering our numerous online services/products to you via the net, we will come across certain information pertaining to your good self which, to our mind, are purely personal and may even be classified data but for the existing relationship which dictates that you shall either fill them in and/or divulge same in order to be linked to our site. Pneedles will handle the information in this manner:
We will only keep your information for as long as we are either required by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site, you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your username and password.
DATA THAT WE COLLECT
We may collect a variety of information if you seek to place an order for a product to us on the Site. We collect, store and process your data for your purchase on the Site and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
THE USE OF YOUR DATA
We need this information in order to allow you to go ahead with placing your order for a product. We may use that data to process payment for the product and deliver the product to you. We also use that data to inform you when the product is about to be delivered. We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
We may also use your data in order to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries. Payments that you make through the Site will be processed by our company Pneedles(Apeiro Limited), a company registered in Nigeria.
You must only submit to us or our agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
LOG IN DATA
Your actual order details may be stored with us and you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for the misuse of passwords unless this misuse is our fault.
OUR INTEGRITY IN HANDLING YOUR DATA
Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.
OTHER USES OF YOUR PERSONAL INFORMATION
We may also send you other information about Pneedles.com, our products, sales promotions, our newsletters, SMS updates, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in any email that we send to you or follow the un-subscription process as detailed in the SMS. Kindly note that unsubscribing from one medium does not automatically lead to un-subscription from the other. Within 7 working days (that is, excluding Saturday, Sunday and public holidays anywhere in Nigeria) of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.
For any competition, we use the data to notify winners and advertise our offers. You can find more details where applicable in our participatory terms for the respective competition.
THIRD PARTIES AND LINKS
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your data. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in encrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage, and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.